Center for Change Management through the project “Support to Public Administration Reform” supported by the Diplomatic Influences and Values (DIV) fund from the British Embassy in Skopje, which is being implemented by the Ministry of Information Society and Administration




TRAINING OF TRAINERS (TOT) – delivering of the trainings to civil servants to become civil administration trainers about core competences

International consultancy for:


Training for Trainers (TOT) – to deliver training to civil servants to become civil administration trainers about core competences.


Detailed description of the Terms of Reference is available on the links which are provided below.


1. Background of the project


Public administration reform and particularly modernization of the civil service is one of the main priorities of the Macedonian Government, also key precondition for the integration of the Republic of Macedonia in the European Union. The Government of Republic of Macedonia in 2010 has adopted a Strategy for Public Administration Reform which is a main document that consist measures and activities that need to be implemented in Republic of Macedonia. In this sense, the main responsible institution for implementation of this Strategy and for the public administration reform as a whole is Ministry of Information Society and Administration (MISA). The main aim of MISA is to empower, to coordinate and to mediate the whole process of public administration reform, which will contribute to sustainable social and economic development of Republic of Macedonia as it moves towards integration with the EU and NATO.


With the support of British Embassy in Macedonia, though the Center for Change Management, as part of the “Public Administration Reform” project, MISA has developedCompetence Based Management for the Macedonian civil service.Competency Based Framework (CBF) was prepared to serve as a base for further commitment for modernization of the administration in the Republic of Macedonia and is intended to strengthen the system for monitoring of performance, results and behaviour of the individuals as well to introduce minimum standards for each job position. In the next phase project aims to build capacities among civil servants so that they can become trainers and deliver training to employees for the core competences.


2. Required documentation


The following documentation is mandatory required to be submitted in a sealed envelope by March 4 2014.


a) Profile of the consultancy house /consortium, including evidence of experience and capacity in the specific fields of the assignment;

b) Reference list of similar assignments;

c) Qualifications and competences of the proposedconsultants and their experience in similar assignments, including their CV’s;

d) Draft program based on the ToR. Including: Outline of the approach and methodology for work.

e) Confirmation that consultancy house/consortium will issue certificates for the training modules);

f) A time-table showing dates for design, delivery and review between March-May 2014.

The proposal has to be submitted in written form. The proposal has to be signed by a Director or more senior member of the company. The proposal has to be developed under the conditions of this public announcement and tender documentation. In addition to the above-mentioned documentation, the proposal must include the following information:

  1. The daily charge rates of the consultants.
  2. The total number of consultancy days proposed – we provide details of estimated training time in the specification but you should add to these all other chargeable days.
  3. Costs of hotels, travel, and/or the obligation for recovering unpredicted costs. If the proposal doesn’t include the hotels, travel costs, than in the proposal has to clearly state the type of travelling / accommodation that consultant / consultants expect to be provided by the contracting authority.
  4. Financial proposals should be in EUROs for each budget line and in totals. The Project is exempt from UK VAT and this should be excluded from the proposal. If there is activity which does incur VAT then, it has to be expressed separately and clearly explained.
  5. Payments will be made on receipt of itemizedinvoices and with evidence of expenses when required.


3. Evaluation and comparison of proposals


The best bidder will be selected according to the following criteria:


  1. Quality …………………………………60 points
  2. Price …………………………………… 40 points

The proposals will be evaluated in two stages. Firstly the technical proposals will be evaluated, and only those that pass the minimum of 70% of the total score for quality criterion (expertise of the consultancy houses/ consortium of consultants in similar projects, methodology and approach and qualifications of the personnel based on the needed relevant experience) will go to the next stage – the price criterion evaluation.
The consultancy house /consortium of consultants with the highest aggregate score will be awarded with a contract.


4. Submission of proposals


The envelope with the proposals has to contain 2 separately sealed envelopes
The technical (quality) proposal has to be in one envelope and the financial proposal in another.
The financial proposal must be marked as such.
The two envelopes have to be submitted in a sealed envelope and the enquiry reference Number including the words “SEALED QUOTATION” have to be written in the lower left hand corner.
In the middle of the envelope the exact address of the project Support to Public Administration Reform (DIV) has to be stated, as follows:


For the
DIV project - “Support to Public Administration Reform”
Ministry of Information Society and Administration& Center for Change Management
Blvd. „Sv. KiriliMetodij“, 54
1000 Skopje, Republic of Macedonia


The envelope must not have any sign that may identify the bidder/the sender.


The delivery of the proposals has to be done throughout the Post mail, or the proposals have to be delivered in the Archive of the Ministry of Information Society and Administration.


Deadline for the proposals send by Post mail or delivered in the Archive, have to be by March 4, 2014.


Proposals that will arrive later than this date will not be taken into account.


All additional information can be obtained in the Ministry of Information Society and Administration – DIV project, contact person Neda Maleska Sacmaroska, e-mail address